Privacy Policy
Last Updated:
Thank you for using our website! We respect your concerns about privacy and appreciate your trust and confidence in us.
Here is a summary of the information contained in this privacy policy ("Privacy Policy"). This summary is to help you navigate the Privacy Policy and it is not a substitute for reading everything! You can use the hyperlinks below to jump directly to particular sections.
What information do we need to provide the Website?
If you choose to contact us, we will retain some basic contact information and the contents of your message so that we can get back in touch with you and address any concerns. More Information
How will we use your information?
We use your information to respond to your enquiries made through our "Contact Us" page. We also use your information for security purposes and to support and improve the Website. We do not share your information with any third parties, except where we are instructed to by a court, authority or compelled by law. More Information
Who do we share your information with?
We have affiliates around the world who help us deliver the Website and we may be required by a court or legal obligation to disclose certain information in some circumstances. More Information
Where do we process your information?
Our servers are located in the Hong Kong, the United States of America and People's Republic of China (for the purpose of this Privacy Policy, this term excludes Taiwan, Hong Kong and Macau) ("PRC"). Your information can be accessed from outside of where you live by our support, engineering and other teams around the world, including the United States and the PRC. More Information
How long do we keep hold of your information?
We generally retain your information for the period during which you use the Website or otherwise request information and we communicate with you about the Website and for two years thereafter, after which time your data is deleted (as further described in this Privacy Policy), unless otherwise required by applicable laws. More Information
How can I exercise my rights over my information?
Depending on where you are, you may have certain rights with respect to your information, such as rights of access, to receive a copy of your data, or to delete your data or restrict or object to our processing of your data. More Information
How to get in touch with us
If you have any questions about anything in this Privacy Policy, or want to exercise any rights you may have, please contact us here.
How will we notify you of changes?
Changes to this Privacy Policy will be posted here. Please check this page frequently to see if there are any updates or changes to this Privacy Policy. More Information
Contact Information
Data Controller: Tencent America LLC Email: dpo_medialab@tencent.com
EU Representative: Tencent International Service Europe B.V | Email: eudataprotection@tencent.com
Turkey Data Controller Representative: Özdağıstanli Ekici Avukatlık Ortaklığı. Email: tencent@iptech-legal.com (Özdağıstanli Ekici Avukatlık Ortaklığı is our data controller representative and its authority is limited to the authorities stipulated under the Law on Protection of Personal Data w. no 6698. Özdağıstanli Ekici Avukatlık Ortaklığı is not authorized for any other matters such as investigations, civil or criminal complaints.
Korea Representative: Tencent Korea Yuhan Hoesa Email: dpo_medialab@tencent.com
Welcome to Tencent Media Labs!
This Privacy Policy explains the when, how and why when it comes to processing of your personal information in connection with your use of our website, https://multimedia.tencent.com (the "Website"), and sets out your choices and rights in relation to that information. Please read it carefully – it is important for you to understand how we collect and use your information, and how you can control it.
If you do not agree to the processing of your personal information in the way this Privacy Policy describes, please do not provide your information when requested and stop using the Website. By using the Website you are acknowledging our rules regarding your personal information as described in this Privacy Policy .
This Website has been developed by Tencent America LLC ("we", "us", "our").
For the purpose of data protection laws, the data controller of your personal information in relation to the Website is Tencent America LLC. The registered address of Tencent America LLC is 2747 Park Blvd, Palo Alto, CA 94306.
Our representative in the EU for the purpose of EU data protection laws is Tencent International Service Europe B.V., which is a Dutch company within our corporate group. The registered address of Tencent International Service Europe B.V. is 26.04 on the Gustav Mahlerplein 2, 1082 MA, Amsterdam, the Netherlands and can be contacted at eudataprotection@tencent.com. Our data protection officer can be contacted at dpo_medialab@tencent.com.
Our representatives for data protection purposes in certain jurisdictions are as follows:
EU | Tencent International Service Europe B.V. | Gustav Mahlerplein 2, 1082 MA, Amsterdam, the Netherlands | eudataprotection@tencent.com |
Korea | Tencent Korea Yuhan Hoesa | 152, Taeheran-ro, Gangnam-gu (Gangnam Finance Center, Yeoksam-dong), Seoul, Korea | dpo_medialab@tencent.com |
Turkey | Özdağıstanli Ekici Avukatlık Ortaklığı. | Varyap Meridian Grand Tower ABlok Al Zambak Sok No: 2 K: 32 D. 270 Ataşehir Istanbul Turkey | tencent@iptech-legal.com |
Please reach out to us if you have any questions or concerns regarding the processing of your personal information: you can contact us anytime at dpo_medialab@tencent.com.
The Types of Personal Information We Use
This section describes the different types of personal information we collect from you and how we collect it. If you would like to know more about specific types of data and how we use that data, please see the section entitled "How we use your personal information" below.
The following is a high-level summary of the types of personal information we use:
- Information you provide to us (either directly or through a third party).
- Basic contact information: When you send us a message through our "Contact Us" page, we collect your full name, work email address and phone number.
- Feedback information: Relevant information that you provide to us when you communicate with us via our "Contact Us" page or otherwise.
- Information about yougenerated as part of the Website.
We automatically collect certain data from you when you use the Website, namely: your IP address.
Cookies
We use cookies and other similar technologies (e.g. web beacons, log files, scripts and eTags) ("Cookies") to enhance your experience using the Website. Cookies are small files which, when placed on your device, enable us to provide certain features and functionality.
For more information about our Cookies policy, click here.
Children
Children must not use the Website for any purpose, except where their parent or guardian has provided consent (to the extent this option is available in your jurisdiction).
By children, we mean users under the age of 18 years old; or in the case of a country where the minimum age for processing personal information differs, such different age. For users located in certain countries we have listed the relevant minimum age in the table below.
Country in which the user is located | Minimum age of the user |
---|---|
Algeria | 19 |
Argentina | 18 |
Australia | 18 |
Bangladesh | 18 |
Brazil | 18 |
Cambodia | 18 |
Canada | 19 |
Egypt | 18 |
European Economic Area/United Kingdom/Switzerland | 16 |
Hong Kong | 18 |
India | 18 |
Indonesia | 21 |
Japan | 20 |
Kingdom of Saudi Arabia | 15 |
Kuwait | 21 |
Macau | 18 |
Malaysia | 18 |
Mexico | 18 |
Morocco | 18 |
Myanmar | 18 |
Philippines | 18 |
Qatar | 18 |
Republic of Korea | 14 |
Russia | 14 |
Singapore | 18 |
South Africa | 18 |
Sri Lanka | 18 |
Taiwan | 20 |
Thailand | 20 |
Tunisia | 18 |
Turkey | 18 |
United Arab Emirates | 21 |
United States | 16 |
Vietnam | 16 |
We do not knowingly collect personal information from children under these ages for any purpose. If you believe that we have personal information of a child under these ages without parental/guardian consent, or if you are the parent or guardian of the user and wish to withdraw consent, please contact us at dpo_medialab@tencent.com and we will delete such information.
How We Use Your Personal Information
This section provides more detail on the types of personal information we collect from you, and why. For users who live in the United Kingdom, the European Economic Area, Switzerland or Turkey ("Relevant Jurisdiction"), it also identifies the legal basis under which we process your data.
Personal Information | Use | Legal Basis (only relevant if you are located in a Relevant Jurisdiction) |
---|---|---|
Information you provide to us directly | ||
Full name, work email address and phone number | We use this information to respond and communicate with you regarding your enquiries with regards to our services, partnership and collaboration opportunities, and job opportunities | Contract |
Information generated as part of the Website | ||
IP Address | We use this information:
| It is in our legitimate interest to ensure the security of our Website and improve our Website. |
Data Retention
We do not keep your data for longer than is necessary unless we are required to do so under law. For further details on how long we keep your data, please refer to the time periods set out below.
Personal Information | Retention Policy |
---|---|
Full name, work email address and phone number |
|
IP Address | Automatically deleted after 6 months of collection or within 30 days of your deletion request |
If we are required to retain your information beyond the retention periods set out above, for example to comply with applicable laws, we will store it separately from other types of personal information.
Your Rights
Some jurisdictions' laws grant specific rights to users of the Website, which are set out in this section.
This section entitled "Your Rights" applies to users that are located in the Relevant Jurisdictions ( United Kingdom, the European Economic Area, Switzerland or Turkey) . If you are located in a territory outside a Relevant Jurisdiction, please refer to the Supplemental Jurisdiction-Specific Terms for an overview of your rights and how these can be exercised.
The sub-sections entitled "Access", "Correction", and "Erasure" also apply to users that are located in Canada, Argentina, India and Russia.
You have certain rights in relation to the personal information we hold about you, depending on where you are located. Some of these only apply in certain circumstances (as set out in more detail below). We must respond to a request by you to exercise those rights without undue delay and at least within one month (though this may be extended by a further two months in certain circumstances). If you are located in Argentina, we must respond to a request by you within five business days (or within 10 calendar days, where the request is for the right of access). To exercise any of your rights, please contact us at dpo_medialab@tencent.com.
Access
You have the right to access personal information we hold about you, how we use it, and who we share it with. If you wish to access the personal data we hold about you, please contact us at dpo_medialab@tencent.com.
Portability
You have the right to receive a copy of certain personal information we process about you. This comprises any personal information we process as described above in the section"How we use your personal information". You have the right to receive this information in a structured, commonly used and machine-readable format. You also have the right to request that we transfer that personal information to another party, with certain exceptions. We will provide further information to you about this if you make such a request.
If you wish for us to transfer such personal information to a third party, please ensure you detail that party in your request. Note that we can only do so where it is technically feasible. Please note that we may not be able to provide you with personal information if providing it would interfere with another's rights (for example, where providing the personal information we hold about you would reveal information about another person or our trade secrets or intellectual property).
Correction
You have the right to correct any of your personal information we hold that is inaccurate. If you believe we hold any other personal information about you and that information is inaccurate, please contact us at dpo_medialab@tencent.com.
Erasure
If you would like us to erase any personal data we hold about you, please contact us at dpo_medialab@tencent.com.
We may need to retain personal information if there are valid grounds under data protection laws for us to do so (for example, for the defence of legal claims or freedom of expression) but we will let you know if that is the case.
Restriction of Processing to Storage Only
You have a right to require us to stop processing the personal information we hold about you other than for storage purposes in certain circumstances. Please note, however, that if we stop processing the personal information, we may use it again if there are valid grounds under data protection laws for us to do so (for example, for the defence of legal claims or for another's protection). As above, where we agree to stop processing the personal information, we will try to tell any third party to whom we have disclosed the relevant personal information so that they can stop processing it too.
Objection
You have the right to object to our processing of your personal information. We will consider your request in other circumstances as detailed below by contacting us at dpo_medialab@tencent.com.
To the extent provided by applicable laws and regulations, you may withdraw any consent you previously provided to us for certain processing activities by contacting us at dpo_medialab@tencent.com. Where consent is required to process your personal information, if you do not consent to the processing or if you withdraw your consent we may not be able to deliver the expected service.
Announcements
We may from time to time send you announcements when we consider it necessary to do so (for example, when we temporarily suspend access to the Website for maintenance, or security, privacy or administrative-related communications). You may not opt-out of these service-related announcements, which are not promotional in nature.
Contact & Complaints
Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to dpo_medialab@tencent.com.
In the event that you wish to make a complaint about how we process your personal information, please contact us in the first instance at dpo_medialab@tencent.com and we will endeavour to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with the data protection authority in the country in which you live or work where you think we have infringed data protection laws.
Changes
If we make any changes to this Privacy Policy we will post the updated Privacy Policy here. Please check this page frequently to see if there are any updates or changes to this Privacy Policy.
Language
Except as otherwise prescribed by law, in the event of any discrepancy or inconsistency between the English version and local language version of this Privacy Policy, the English version shall prevail.
SUPPLEMENTAL TERMS – JURISDICTION-SPECIFIC
Some jurisdictions' laws contain additional terms for users of the Website, which are set out in this section.
If you are a user located in one of the jurisdictions below, the terms set out below under the name of your jurisdiction apply to you in addition to the terms set out in our Privacy Policy above.
Algeria
By using this Website, you give us your consent for the collection, storage, treatment and use of your personal information, and transfer of your personal information to a third party (local cloud providers to back up your data or our affiliates around the world to help us deliver the Website) located in Algeria, Hong Kong, the United States of America and PRC and the United States of America (as described in the Privacy Policy) where it is manually and electronically treated.
Australia
Overseas Recipients
We take reasonable steps to ensure that third party recipients of your personal information located outside Australia handle your personal information in a manner that is consistent with Australian privacy laws. However, you acknowledge that we do not control, or accept liability for, the acts and omissions of these third party recipients.
Access
You have the right to access personal information we hold about you, how we use it, and who we share it with. If you wish to access any personal information we hold about you, please contact us at dpo_medialab@tencent.com.
Correction
You have the right to correct any of your personal information we hold that is inaccurate. If you believe we hold personal information about you and that information is inaccurate, please contact us at dpo_medialab@tencent.com.
Children
If you are under the age of 18, you undertake that you have the consent of your parent or legal guardian to use the Website.
Transacting Anonymously
Where practicable, we will give you the option of not identifying yourself or using a pseudonym when using the Website. You acknowledge that if you do not provide us with your personal information, we may be unable to provide you with access to certain features or sections of the Website.
Your Rights
If you are dissatisfied with our response to your request for access to, or correction of, your personal information or your privacy complaint in respect of your personal information, you may contact the Office of the Australian Information Commissioner (Telephone +61 1300 363 992 or email enquiries@oaic.gov.au).
Data Transfers
While we take reasonable steps to ensure that third party recipients of your personal information comply with privacy laws that are similar to those of your jurisdiction, you acknowledge and agree that we cannot control the actions of third party recipients and so cannot guarantee that they will comply with those privacy laws.
Bangladesh
Agreement
By accepting this Privacy Policy, you expressly state that you authorize us to collect, use, store, and process your personal data, including, disclosing to third parties, to the extent provided by this Privacy Policy. By clicking "accept", you consent to the cross-border transfer of your information to any country where we have databases or affiliates and, in particular, to PRC and the United States of America.
Age Restriction
In order to use the Website, you represent that you are at least 18 years old and, therefore, legally capable of entering into binding contracts.
Brazil
This section applies to users located in Brazil:
Consent Revocation
Whenever we use your personal information based on your consent, you may revoke consent that you have previously given for the collection, use and disclosure of your personal information, subject to contractual or legal limitations. To revoke such consent, you can contact dpo_medialab@tencent.com. This may affect our provision of the Website to you.
Parental and Guardian Consent
If you are under the age of 18, you should not use the Website for any purpose without first obtaining parental/guardian agreement to this Privacy Policy (both for themselves and on your behalf). We do not knowingly collect personal information from any children under the age of 18 without such consent. Please contact our Data Protection Officer if you believe we have any personal information from any children under the age of 18 without such parental/guardian consent – we will promptly investigate (and remove) such personal information.
BY ACCEPTING THIS PRIVACY POLICY, YOU EXPRESSLY STATE THAT YOU AUTHORIZE US TO COLLECT, USE, STORE, AND PROCESS YOUR PERSONAL INFORMATION, INCLUDING, DISCLOSING TO THIRD PARTIES, TO THE EXTENT PROVIDED BY THIS PRIVACY POLICY
California
This section applies to California residents covered by the California Consumer Privacy Act of 2018 ("CCPA").
Collection and Disclosure of Personal Information
Over the past 12 months, we have collected and disclosed the following categories of personal information from or about you or your device:
- Identifiers, such as your full name, phone number, work email address. This information is collected directly from you and your device.
- Your IP address as described in the main Privacy Policy. This information is collected directly from you and your device.
We collect your personal information for the following purposes:
- To provide you with the Website and to communicate with you.
- To improve our Website, including the functionality of the Website.
- For security and verification purposes, including to prevent and detect fraudulent activity.
For additional information about what each type of personal information is used for, see this chart in the main portion of the Privacy Policy.
We disclose personal information to the following types of entities:
- Other companies within our corporate group who process your personal information in order to operate the Website.
- Other companies that provide services on our behalf in support of the Website and who are prohibited by contract from retaining, using, or disclosing personal information for any purpose other than for providing their services to us.
- Regulators, judicial authorities and law enforcement agencies
- Entities that acquire all or substantially all of our business.
In the past 12 months, we have not sold Personal Information of California residents within the meaning of "sold" in the CCPA.
Rights under the CCPA
If you are a California resident, you have the right to:
- Request we disclose to you free of charge the following information covering the 12 months preceding your request:
- the categories of personal information about you that we collected;
- the categories of sources from which the personal information was collected;
- the purpose for collecting personal information about you;
- the categories of third parties to whom we disclosed personal information about you and the categories of personal information that was disclosed (if applicable) and the purpose for disclosing the personal information about you; and
- the specific pieces of personal information we collected about you;
- Request we delete personal information we collected from you, unless CCPA recognizes an exception; and
- Be free from unlawful discrimination for exercising your rights including providing a different level or quality of services or denying goods or services to you when you exercise your rights under the CCPA.
We aim to fulfil all verified requests within 45 days pursuant to the CCPA. If necessary, extensions for an additional 45 days will be accompanied by an explanation for the delay.
How to Exercise Your Rights
If you are a California resident to whom the CCPA applies, you may also exercise your rights, if any, regarding other data by contacting us at dpo_medialab@tencent.com.
Canada
If you are located in Canada and wish to obtain written information about our policies and practices with respect to our service providers located outside Canada, you may contact us at dpo_medialab@tencent.com. Our privacy experts who monitor this email address are also able to answer any questions users may have about the collection, use, disclosure or storage of personal information by our service providers.
Where we use service providers who might have access to your personal information, we require them to have privacy and security standards that are comparable to ours. We use contracts and other measures with our service providers to maintain the confidentiality and security of your personal information and to prevent it from being used for any purpose other than as provided in this Privacy Policy.
Egypt
By clicking "accept" or by proceeding with the sign up process, you acknowledge that you have read, understood, and consented to this Privacy Policy. If you do not consent to this Privacy Policy, you must not use the Website.
You are acknowledging your consent to the processing, storage, and cross-border transfer for your personal data. The cross border transfer may occur to any country in which we have databases or affiliates, in particular the PRC and the United States.
If you are a new user, you have seven days to inform us of any objection you may have to this Privacy Policy.
As an Egyptian data subject, you have certain rights under the Egyptian Personal Data Protection Law.
France
Your Rights
Instructions for the processing of your personal data after your death
You have the right to provide us with general or specific instructions for the retention, deletion, and communication of your personal data after your death.
The specific instructions are only valid for the processing activities mentioned therein and the processing of these instructions is subject to your specific consent.
You may amend or revoke your instructions at any time.
You may designate a person responsible for the implementation of your instructions. This person will be informed of your instructions, in the event of your death, and be entitled to request their implementation from us. In the absence of designation or, unless otherwise provided for, in the event of the death of the designated person, their heirs will have the right to be informed of your instructions and to request their implementation from us.
When you wish to make such instructions, please contact us at dpo_medialab@tencent.com.
Hong Kong
As a Hong Kong data subject you have legal rights in relation to the personal information we hold about you (to the extent permitted under applicable laws and regulations).
You are entitled to make a subject access request to receive a copy of the data we process about you, as well as a data correction request. A fee may be chargeable by us for complying with a data access request.
India
Sensitive Personal Information
Your Sensitive Personal Information shall mean passwords, financial information such as bank account or credit card or debit card or other payment instrument details, biometric data, physical or mental health, sex life or sexual orientation, and/ or medical records or history, and similar information, but does not include information available in the public domain, or provided under Indian laws, including the Right to Information Act, 2005.
Sharing Of Your Sensitive Personal Information
Where we permit any third parties to collect and use your Sensitive Personal Information, we shall take reasonable measures to ensure that the third parties do not further disclose the Sensitive Personal Information.
Age Restrictions
Children under the age of 18 are not allowed to execute online contracts with us or use our Website. Parental consent is required for children under the age of 18 years to avail our Website.
Withdrawal Of Consent
To the extent provided by applicable laws and regulations, you may withdraw any consent you previously provided to us for certain processing activities by contacting us at dpo_medialab@tencent.com. Where consent is required to process your personal information, if you do not consent to the processing or if you withdraw your consent we may not be able to deliver the expected service.
Indonesia
Consent
By accepting and consenting to this Privacy Policy, you agree that we may collect, use and share your personal information in accordance with this Privacy Policy, as revised from time to time. If you do not agree to this Privacy Policy, you must not access or use our Website and we have the right to not provide you with access to our Website.
Parental and Guardian Consent
If you are under the age of 21, you undertake that you have the consent of your parent or legal guardian to use the Website.
Data Subject Rights
You have the right to access your personal information stored in our Website from time to time in accordance with applicable data privacy laws and regulations in Indonesia.
Data Breach
In the event we fail to maintain the confidentiality of your personal information in the Website, we will notify you through the contact information provided by you or via the Website, to the extent required by local laws and regulations.
Data Retention
We will retain your personal information in line with legal requirements.
Notification to Amendment of this Privacy Policy
If you fail to explicitly express your objection to any amended version of this Privacy Policy within fourteen (14) days of the date the relevant amended version of this Privacy Policy is made available, you will be considered as having accepted the changes and agreed to the new Privacy Policy. However, you may stop using or accessing our Website by ceasing your use of the Website at any time, if you cease to agree with the amended Privacy Policy.
Data Accuracy and Third Party Consent
You are responsible for making sure that any personal details which you provide to us are accurate and current. In order to confirm the accuracy of the information, we may also verify the information provided to us, at any time. You hereby represent that you have secured all necessary consent(s) before providing us with any other person's personal information (for example, for referral promotions), in which case we will always assume that you have already obtained prior consent, and as such, you will be responsible for any claims whatsoever from any party arising as a result of the absence of such consent(s).
Japan
Minimum Age
You are at least 20 years of age to be able to use the Website. Otherwise, parental consent is necessary.
Consent
By clicking "accept", you consent to the cross-border transfer of your information to any country where we have databases or affiliates and, in particular, to the PRC and the United States.
Your Rights
You may request us to notify you about the purposes of use of, to disclose, to make any correction to, to discontinue the use or provision of, and/or to delete any and all of your personal information which is stored by us, to the extent provided by the Act on the Protection of Personal Information of Japan. When you wish to make such requests, please contact us at dpo_medialab@tencent.com.
Kingdom of Saudi Arabia
You consent to the collection, use, disclosure, export (to the extent permitted by applicable laws) and storage of your Personal Information as described in this Privacy Policy.
Kuwait
You represent that you are at least 21 years old, or 18 years old and have obtained parental/guardian consent and, therefore, legally capable of contracting under the applicable laws and regulations in Kuwait.
[By accepting this Privacy Policy, you expressly state that you authorize us to collect, use, store, and process your personal data and to disclose this data to third parties whether inside or outside of Kuwait, in line with the provisions of this Privacy Policy.]
Macau SAR
You have the right not to provide your personal information. However, as a result, we may not be able to provide the Website to you. As a Macau SAR data subject you have legal rights in relation to your personal information (to the extent permitted under applicable laws and regulations). You are entitled to make a subject access request to request a copy of the data we process about you, to make a data correction request, and have the right to oppose the use of your personal information for marketing or any other form of commercial prospecting, or on any grounds of personal nature. A fee may be chargeable by us for complying with a data access request.
Malaysia
Language of this Privacy Policy
In the event of any discrepancy or inconsistency between the English version and Bahasa Melayu version of this Privacy Policy, the English version shall prevail.
Parental and Guardian Consent
If you are under the age of 18, please do not use the Website.
In the event you are agreeing to this Privacy Policy in order for a minor to access and use the Website, you hereby consent to the provision of personal information of the minor to be processed in accordance with this Privacy Policy and you personally accept and agree to be bound by the terms in this Privacy Policy. Further, you hereby agree to take responsibility for the actions of such minor, and that minor's compliance with this Privacy Policy.
Rights of Data Subjects
Right of access: You have the right to request access to and obtain a copy of your personal information that we have collected and is being processed by or on behalf of us. We reserve the right to impose a fee for providing access to your personal information in the amounts as permitted under law.
When handling a data access request, we are permitted to request for certain information to verify the identity of the requester to ensure that he/she is the person legally entitled to make the data access request.
Right of correction: You may request for the correction of your personal information. When handling a data correction request, we are permitted to request for certain information to verify the identity of the requester to ensure that he/she is the person legally entitled to make the data correction request.
Right to limit processing of your personal information: You may request to limit the processing of your personal information by using the contact details provided above. However this may affect our provision of the Website to you.
Contact
To protect your personal information and handle complaints relating to your personal information, we have appointed the following department responsible for managing and protecting your personal information.
Our data protection officer, responsible for the management and safety of your personal information
- Telephone: +60-3-22872388
- Email: dpo_medialab@tencent.com
Mexico
Spanish Version
This Privacy Policy is provided in Spanish for users located in Mexico. In case of dispute, the Spanish version of this Privacy Policy shall prevail.
Types of personal information we use
For clarification purposes, in section 1"The types of personal information we use "and section 2 "How we use your personal information" you can find full details about the personal data we use. Therefore, we are providing you with complete information about the personal data we use, in terms of the Federal Law on Protection of Personal Data held by Private Parties and other applicable regulations.
Cookies
Through the use of cookies, we collect certain information related to your browsing and device, some of which may be considered personal data (detailed in the relevant sections above). You may be able to refuse or disable cookies by adjusting your browser settings. Because each browser is different, you should consult the instructions provided by your browser. If you choose to refuse, disable, or delete cookies, some of the functionalities of the Website may no longer be available to you. For more information about our use of cookies and how to disable them visit our Cookies Policy.
Purposes of Processing
Some of the purposes of processing stated above are for voluntary purposes. Please, be informed that we may also use your personal data to comply with legal obligations or requests from competent authorities, assert or defend our rights before the competent authorities / courts, respond to requests you send us in relation to your personal data and to carry out the transfer of personal data detailed in section 3 "How we store and share your personal information".
Data Transfer Consent
In general, we do not require your consent to carry out the transfers detailed in section 3 "How we store and share your personal information". However, we require your consent to transfer your personal data to a third party that acquires all or substantially all of us or our business.
By using the Website and providing us with your personal data, you agree to the data transfers detailed above that require your consent. You may exercise your rights in connection with your personal data as stated in the section "Your rights" below.
Age Restrictions
You won't be able to use the Website unless you are 18 years old or you have obtained parental/guardian agreement to this Privacy Policy (both for themselves and on your behalf).
Your Rights
The sub-sections entitled "Access", "Correction", "Erasure", "Objection", "Restriction of Processing to Storage Only" included in Section "Your Rights" above also apply to users that are located in Mexico.
You also have the right to revoke the consent that you have provided us to process your personal data.
To exercise any of your rights, contact us at.
To know more about your rights, as well as the applicable means, procedures and requirements to exercise any of your rights, please contact us at dpo_medialab@tencent.com.
Morocco
The protection of your privacy is an important principle for us. We collect information for purposes strictly necessary for the proper use of the Website.
By accepting these conditions of use, you explicitly accept that your personal data may be subject to processing by the Website.
Kindly note:
- the identity of the Data Controller is Tencent America LLC, email: dpo_medialab@tencent.com.
- the purposes of the processing for which the data are intended are set out in the table in the section "How we use your personal information".
- recipients or categories of recipients are set out in the second paragraph of the section "How We Store and Share Your Personal Information".
- whether the answer to the questions is compulsory or optional, as well as the possible consequences of a lack of answer: please refer to the section "How we use your personal information" and the section "Your Rights" (sub-paragraph "Objection").
New Zealand
This section applies to users located in New Zealand:
Overseas Recipients
We take reasonable steps to ensure that third party recipients of your personal information located outside New Zealand handle your personal information in a manner that is consistent with New Zealand privacy laws. However, you acknowledge that we do not control, or accept liability for, the acts and omissions of these third party recipients.
Access
You have the right to access personal information we hold about you, how we use it, and who we share it with. If you wish to access the personal information we hold about you, please contact us at dpo_medialab@tencent.com.
Correction
You have the right to request the correction of any of your personal information we hold that is inaccurate. If you believe we hold any personal information about you and that information is inaccurate, please contact us at dpo_medialab@tencent.com.
Children
If you are under the age of 16, you undertake that you have the consent of your parent or legal guardian to use the Website.
Your Rights
If you are dissatisfied with our response to your request for access to, or correction of, your personal information or your privacy complaint in respect of your personal information, you may contact the Office of the New Zealand Privacy Commissioner (www.privacy.org.nz).
Data Transfers
While we take reasonable steps to ensure that third party recipients of your personal information comply with privacy laws that are similar to those of your jurisdiction, you acknowledge and agree that we cannot control the actions of third party recipients and so cannot guarantee that they will comply with those privacy laws.
Peru
You may exercise rights related to the protection of personal information by requesting access to your personal information or the correction, deletion or suspension of processing of your personal information, etc. pursuant to applicable laws such as the Personal Data Protection Law (the "Law").
You may also exercise these rights through your legal guardian or someone who has been authorized by you to exercise the right. However, in this case, you must submit a power of attorney to us in accordance with the Law.
Upon your request, we will take necessary measures without delay in accordance with applicable laws such as the Law.
You can also withdraw your consent or demand a suspension of the personal information processing at any time.
If you consider that your request has not been met you may file a claim with the Peruvian National Authority of Personal Data Protection.
Contact
To protect your personal information and handle complaints relating to your personal information, we have appointed the following department responsible for managing and protecting your personal information.
- Data Protection Team, responsible for the management and safety of your personal information
- Contact: dpo_medialab@tencent.com
Philippines
Minimum Age
You must be at least 18 years of age to be able to use our Website.
Your Rights
You are entitled to the following rights:
- Right to be informed.You may in certain circumstances have the right to be informed whether personal data pertaining to you is being, or has been processed, including the existence of automated decision-making and profiling.
- Right to object.You may in certain circumstances have the right to object to the processing of your personal information, including processing for direct marketing, automated processing or profiling.
- Right to access.You may in certain circumstances have the right to seek reasonable access to, upon request, your personal information.
- Right to rectification.You may in certain circumstances have the right to dispute an inaccuracy or error in your personal information and have us correct it, unless the request is vexatious or otherwise unreasonable.
- Right to erasure or blocking.You may in certain circumstances have the right to suspend, withdraw or seek the blocking, removal or destruction of your personal information.
Consent
By consenting to this Privacy Policy, you consent to us:
- collecting and processing your personal information as described in the section "How We Use Your Personal Information" above;
- sharing your personal information with third parties, companies within our corporate group, and a third party that acquires substantially all or substantially all of us or our business, as described in this Privacy Policy and for the purposes stated herein; and
- transferring or storing your personal information in destinations outside the Philippines as described in the section "How We Store and Share Your Personal Information" above.
Qatar
If you are using the Website in Qatar, you consent (for the purposes of Law No. 13 of 2016 on the Protection of Personal Data as may amended from time to time) to the processing of your information in accordance with this Privacy Policy.
Republic of Korea
Data Destruction
Personal information, which has fulfilled the purpose for which it was collected or used, and has reached the period of time during which personal information was to be possessed, will be destroyed in an irreversible way. Personal information stored in electronic files will be deleted safely in an irreversible way by using technical methods, and printed information will be destroyed by shredding or incinerating such information.
Your Rights
You may exercise rights related to the protection of personal information by requesting access to your personal information or the correction, deletion or suspension of processing of your personal information, etc. pursuant to applicable laws such as the Personal Information Protection Act ("PIPA").
You may also exercise these rights through your legal guardian or someone who has been authorized by you to exercise the right. However, in this case, you must submit a power of attorney to us in accordance with the Enforcement Regulations of the PIPA.
Upon your request, we will take necessary measures without delay in accordance with applicable laws such as the PIPA.
You can also withdraw your consent or demand a suspension of the personal information processing at any time.
Domestic Privacy Representative
Pursuant to the Article 32-5 of Network Act and Article 39-11 of the amended PIPA, the information regarding the domestic agent is as follows:
Name: Tencent Korea Yuhan Hoesa
Address: 152 Taeheran-ro, Gangnam-gu (Gangnam Finance Center, Yeoksam-dong), Seoul, Korea
Telephone Number: +82-2-2185-0902
Email: dpo_medialab@tencent.com
Contact
To protect your personal information and handle complaints relating to your personal information, we have appointed the following department responsible for managing and protecting your personal information.
- Data Protection Department, responsible for the management and safety of your personal information
- +82-2-2185-0902
- dpo_medialab@tencent.com
Russia
If you are using the Website in Russia, by using the Website:
- you consent (for the purposes of the Russian Federal Law No. 152-FZ dated 27 July 2006 "On Personal Data" (as amended) or any replacement regulations) to the processing in accordance with this Privacy Policy of your information; if legitimate interests, optimisation of the Website or carrying out of the contract are mentioned herein, you agree that, for the purposes of Russian law, the consent so provided can be considered an additional ground for processing (meaning that the processing is conducted with your consent); this consent also covers the processing of any cookies (to the extent that those qualify as personal data under Russian law);
- you consent to the cross-border transfer of your information to any country where we have databases or affiliates and, in particular United States and PRC; and
- you consent (for the purposes of Article 152.1 of the Russian Civil Code) with the processing of your image in accordance with this Privacy Policy.
The sub-sections "Access", "Correction", "Erasure", "Restriction of Processing to Storage Only", "Objection" of the section "Your Rights" above apply to users in the Russian Federation.
We will not implement any material changes to the way we process your personal information, as described in the Privacy Policy, unless we have notified you. We will notify you of any such material changes and may request you to acknowledge such changes. Unless we require the acknowledgment, you shall be deemed to have agreed to the changes, if you continue using the Website upon the notification.
As regards the representative for Russia, you can contact us at dpo_medialab@tencent.com. Please include the word "Russia" in the subject line of your email.
Singapore
By clicking "accept", you consent to the cross-border transfer of your information to any country where we have databases or affiliates and, in particular, United States and PRC.
Access
You have the right to access your personal information, how we use it, and who we share it with. If would like to access the personal information we hold about you about you, please contact us at dpo_medialab@tencent.com.
Correction
You have the right to correct any of your personal information that is inaccurate. If you believe any personal information we hold about you is inaccurate, please contact dpo_medialab@tencent.com.
Our designated data protection officer for the purposes of compliance with the Personal Data Protection Act 2012 can be contacted at dpo_medialab@tencent.com.
South Africa
You have the right to lodge a complaint with the Information Regulator (South Africa) by emailing it on inforeg@justice.gov.za. The Information Regulator (South Africa)'s physical address is 33 Hoofd Street Forum III, 3rd Floor Braampark, Braamfontein, Johannesburg, South Africa.
Sri Lanka
By clicking "accept", you consent to the terms and conditions of the Privacy Policy and permit the collection, use and disclosure of your personal information. However, if you are under the age of 18, you undertake that you have the consent of your parent or legal guardian to use the Website.
Where you request to withdraw consent or, refrain from further processing of data or, erase or, rectify or, complete your personal information, we will provide you with our response to the request within 21 working days.
Taiwan
We do not knowingly collect or solicit personal information from anyone under the age of 7 or knowingly allow such persons to register on our Website. If you are under 7, please do not attempt to use or register for our Website or send any personal information about yourself to us. No one under the age of 7 may provide any personal information to us while using the Website. In the case of users located in Taiwan, persons under the age of 20 are required to obtain parental/guardian consent prior to using the Website.
Thailand
By clicking "accept", you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with this Privacy Policy, you must not use the Website.
You may request us to discontinue, to restrict the use or provision of, and/or to request for data portability of any and all of your personal information which is stored by us, to the extent provided by the Act on the applicable data privacy laws and regulations in Thailand, including the Thai Personal Data Protection Act. When you wish to make such requests, please contact us at dpo_medialab@tencent.com.
We will give you notice by email of any changes to this Privacy Policy, and give you an opportunity to reject such changes, failing which the changes will become effective as stated in the notice.
Turkey
Our Data Controller Representative in Turkey is Özdağıstanli Ekici Avukatlık Ortaklığı for the purpose of compliance with Turkish Law on Personal Data Protection Law ("DPL") and its secondary regulations can be contacted at tencent@iptech-legal.com. Please include the word "Turkey" in the subject line of your email.
You have legal rights, which are set forth in Article 11 of the DPL, in relation to the personal information data we hold about you. As a Turkish data subject, you may have the right to apply to the data controller and (and to the extent permitted under applicable laws and regulations):
- learn whether or not your personal data has been processed
- request information about processing if your personal data has been processed
- learn the purpose of processing of your personal data
- know the third parties in the country or abroad to whom personal data has been transferred
- request rectification in the event personal data is incomplete or inaccurate
- request deletion or destruction of personal data within the framework of the conditions set forth under Article 7 of the DPL
- object to certain processing of data, and seek certain remedies in accordance with the DPL
United Arab Emirates
You consent to the collection, use, disclosure, transfer, export (to the extent permitted by applicable laws) and storage of your personal information, as described in the Privacy Policy.
We may voluntarily report a cyber-security incident where it constitutes a crime under UAE law (e.g. under the UAE Cybercrime Law). The incident can be reported to the relevant authorities for the purpose of investigations. Please note that voluntary reporting of a cyber-security incident can also be made to the UAE Computer Emergency Response Team ("CERT"). CERT is a security awareness organisation that provides a process for logging incidents and advising on known cyber security threats in the UAE.
Vietnam
By accepting this Privacy Policy, you expressly agree and authorize us to collect, use, store, and process your personal information, including, lawfully disclosing and transferring it to third parties, as described in this Privacy Policy.
We maintain international standards and security practices for data protection. When your personal information is transferred within or outside your jurisdiction of residence, it will be subject to the same or higher levels of security practices and data protection by the recipient entity as adhered to by us.
Where we permit any third parties to collect and use your personal information, we shall take reasonable measures to ensure that the third parties do not further disclose the personal information.
Your personal information, if required to be disclosed to the law enforcement agencies, public authorities or other judicial bodies and organisations, it will disclosed upon receipt of written request from such organizations.
Your Rights
You have the right to access, correct, and erase the personal information we hold about you. You also have the right to withdraw your earlier provided consent to collect, store, process, use and disclose your personal information and to request us to stop providing your personal information to a third party.